[[{“value”:”
SentinelOne, a leading AI-powered cybersecurity company, experienced a significant global platform outage on May 29, 2025, that affected commercial customers worldwide for approximately six hours.
The incident impacted multiple services on SentinelOne’s Singularity platform, including endpoint protection, extended detection and response (XDR), cloud security, and identity protection services.
The outage began early Thursday morning, with reports first surfacing on social media and tracking platforms around 10 a.m. EST.
Customers experienced widespread console access issues, with status tracking sites indicating that 10 out of 11 services were experiencing outages.
SentinelOne provided regular updates throughout the restoration process, initially stating, “we are aware of ongoing console outages affecting commercial customers globally and are currently restoring services”.
The company confirmed that while customer endpoints remained protected throughout the incident, managed response services lost visibility during the outage period. At 6:10 PM UTC, SentinelOne announced that “services are actively being restored and consoles are coming online,” with full restoration achieved by 7:41 PM UTC.
The company’s preliminary root cause analysis indicated the outage was not the result of a security incident, providing reassurance to customers concerned about potential cyber threats. SentinelOne emphasized that threat data reporting was delayed but not lost during the disruption, meaning no critical security information was compromised.
The timing proved particularly challenging, occurring just one day after SentinelOne reported quarterly earnings that beat Wall Street expectations but included a reduced revenue forecast.
SentinelOne continues to validate that all services are fully operational and has not provided additional details beyond its published status updates. The company expressed appreciation for customer patience during the restoration process and confirmed ongoing monitoring to ensure continued service stability.
Live Credential Theft Attack Unmask & Instant Defense – Free Webinar
The post SentinelOne Outage: Services Restored After Hours-Long Platform Disruption appeared first on Cyber Security News.
“}]]
Read More Cyber Security News