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Darwix AI, an omnichannel generative AI platform for enterprise sales and service conversations, has raised $1.5 million in a seed funding round from Rebalance, IPV, JITO Incubation and Innovation Foundation, Growth Sense, and Growth91, along with participation from angel investors such as Ankit Nagori, Sanjay Suri, Amit Lakhotia, and Mekin Maheshwari.
The fresh capital will be used for product development and market expansion, the company said in a press release.
Co-founded in 2022 by Ajay Sethi, Hanit Awal, and Kushal Das, Darwix AI has built a first-of-its-kind, deeply integrated omnichannel generative AI stack that provides conversational intelligence, assistance, and automation for enterprise sales. Its all-in-one platform is designed to give organizations complete visibility into customer interactions and enhance each customer touchpoint.
According to the company, its generative AI stack powers omnichannel interactions for large enterprises in banking, financial services, insurance, and retail sectors, with a presence across leading players in the United States, India, and the Middle East. Built on a proprietary multi-tenant large language model infrastructure with advanced software and hardware integrations, the solution is tailored to empower these industries.
“Our goal is to offer a unified generative AI stack that not only understands but also elevates every customer interaction with actionable intelligence and automation. This fundraise gives us the fuel to double down on product innovation and expand our presence in the United States,” said Ajay Sethi, Co-founder of Darwix AI.
The company’s Transform Plus platform delivers real time conversational intelligence, agent assistance, and automation across voice, chat, email, and in person channels through its multi-tenant infrastructure.
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