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Analysis of the performance under the Citizen’s Charter during the month of October 2025 has been carried out, and the summary thereof is given below –
| Description |
No. of Applications |
| A |
Applications pending at the beginning of the month |
2,759 |
| B |
Applications received during the month |
21,090 |
| C |
Referred back to applicants for additional information |
410 |
| |
Total (A+B-C) |
23,439 |
| D |
Applications processed during the month
– Within timeline
– Beyond timeline |
20,578
20,539 (99.8%)
39 (0.2%) |
| E |
Applications pending at the end of the month
– Within timeline
– Beyond timeline |
2,861
2,848 (99.5%)
13* (0.5%) |
| * Awaiting inputs from external agencies |
| Function-wise Status of Applications Received / Processed / Pending |
| Function |
No. of Applications |
| Total |
Processed |
Pending |
| Within timeline |
Beyond timeline |
Within timeline |
Beyond timeline |
| Banker to Banks and Governments |
8,645 |
8,645 |
– |
– |
– |
| Currency Management |
10,693 |
9,473 |
1 |
1,219 |
– |
| Debt Management |
1,003 |
852 |
4 |
147 |
– |
| Financial Markets |
9 |
7 |
– |
2 |
– |
| Foreign Exchange Management |
1,895 |
1,066 |
10 |
806 |
13 |
| Payment and Settlement Systems |
37 |
15 |
3 |
19 |
– |
| Regulation and Supervision |
1,157 |
481 |
21 |
655 |
– |
| Total |
23,439 |
20,539 |
39 |
2,848 |
13 |
(Brij Raj)
Chief General Manager
Press Release: 2025-2026/1436
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PRESS RELEASES FROM RBI
