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From the Internet to cloud to AI: the musical chair of strategy and performance in Indian IT industry

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There has been a world of change in the past 25 years in technology and the Indian IT services industry has had to respond by adapting swiftly. The dot-com bubble, social media, the global financial crisis — IT companies’ strategic choices have helped them stay relevant. Some of these firms also sacrificed margins for growth or vice versa. What next? 

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