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Analysis of the performance under the Citizen’s Charter during the month of September 2025 has been carried out and the summary thereof is given below –
| Description |
No. of Applications |
| A |
Applications pending at the beginning of the month |
3,124 |
| B |
Applications received during the month |
23,548 |
| C |
Referred back to applicants for additional information |
346 |
| D |
Total (A+B-C) |
26,326 |
| E |
Applications processed during the month
– Within timeline
– Beyond timeline |
23,567
23,477 (99.6%)
90 (0.4%) |
| F |
Applications pending at the end of the month
– Within timeline
– Beyond timeline |
2,759
2,749 (99.6%)
10* (0.4%) |
| * Awaiting inputs from external agencies |
| Function-wise Status of Applications Received / Processed / Pending |
| Function |
No. of Applications |
| Total |
Processed |
Pending |
| Within timeline |
Beyond timeline |
Within timeline |
Beyond timeline |
| Banker to Banks and Governments |
9,561 |
9,559 |
– |
2 |
– |
| Currency Management |
11,814 |
10,604 |
6 |
1,204 |
– |
| Debt Management |
1,093 |
1,082 |
– |
11 |
– |
| Financial Markets |
9 |
6 |
– |
3 |
– |
| Foreign Exchange Management |
1,966 |
1,134 |
34 |
788 |
10 |
| Payment and Settlement Systems |
49 |
22 |
– |
27 |
– |
| Regulation and Supervision |
1,834 |
1,070 |
50 |
714 |
– |
| Total |
26,326 |
23,477 |
90 |
2,749 |
10 |
(Puneet Pancholy)
Chief General Manager
Press Release: 2025-2026/1227
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PRESS RELEASES FROM RBI
