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Analysis of the performance under the Citizen’s Charter during the month of November 2025 has been carried out, and the summary thereof is given below –
| Description |
No. of Applications |
| A |
Applications pending at the beginning of the month |
2,861 |
| B |
Applications received during the month |
24,078 |
| C |
Referred back to applicants for additional information |
397 |
| |
Total (A+B-C) |
26,542 |
| D |
Applications processed during the month
– Within timeline
– Beyond timeline |
23,325
23,286 (99.8%)
39 (0.2%) |
| E |
Applications pending at the end of the month
– Within timeline
– Beyond timeline |
3,217
3,202 (99.5%)
15* (0.5%) |
| * Awaiting inputs from external agencies (14), under process (1) |
| Function-wise Status of Applications Received / Processed / Pending |
| Function |
No. of Applications |
| Total |
Processed |
Pending |
| Within timeline |
Beyond timeline |
Within timeline |
Beyond timeline |
| Banker to Banks and Governments |
10,644 |
10,643 |
– |
1 |
– |
| Currency Management |
11,537 |
10,344 |
1 |
1,192 |
– |
| Debt Management |
1,139 |
862 |
1 |
276 |
– |
| Financial Markets |
11 |
10 |
– |
1 |
– |
| FinTech |
1 |
1 |
– |
– |
– |
| Foreign Exchange Management |
1,886 |
932 |
11 |
928 |
15 |
| Payment and Settlement Systems |
36 |
16 |
4 |
16 |
– |
| Regulation and Supervision |
1,288 |
478 |
22 |
788 |
– |
| Total |
26,542 |
23,286 |
39 |
3,202 |
15 |
(Brij Raj)
Chief General Manager
Press Release: 2025-2026/1597
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PRESS RELEASES FROM RBI
